It was one of those nights you can’t plan for; you just tighten your belt, grit your teeth and plow ahead.
It started when my prep cook called in sick earlier in the day, and so I adjusted my prep schedule to get a few more things done before my afternoon break. But when my sous chef called saying he was throwing up, that left me to get the whole list finished.
So I 86’d a few menu items and simplified the options a bit, enlisted one of my assistant managers to help out in the kitchen, and when the first ticket chattered off the printer at 6:01pm, it was do or die time.
Orders kept pouring in and it took a while for my crew to get our feet underneath us, and consequently our ticket times were a little longer than I would like.