Another person that makes bread&cup what it is today is our Maven.
A maven serves a wonderful role as a gatherer of information and in turn, passes that information on to others for their benefit. Trust me, you want a maven on your side when opening a new restaurant, and few have the ability to promote the knowledge of our business better than Julie.
I got to know Julie when our sons were in sports together when they were younger. Before we opened, as Julie learned we were planning a restaurant and understood more about our concept, she told me, “I think this is so cool. I’ll work for you for free.”
And while I issue her a check every two weeks for her hours, I still have the feeling she would do what she does for us pro bono, because there seems to be something she loves about talking with people she does or does not know about bread&cup.
On Saturdays, she is the energy behind our booth at the Farmer’s Market and every time (and I mean every time) I stop in to see how things are going, she is there telling someone about how great the Market Meal is going to be that night, or she introduces me to someone with whom she is talking and wants me to meet them and fill in the blanks she is missing. After the conversation I jokingly ask if she worked with that person or just went to school with them. I’m amazed at the amount of people she knows.
If I had to place a wager, I would say it’s upwards of 85% of the people in Lancaster County that she knows on a first name basis or at least would be able to say how she met them on a crowded elevator or standing in a long line at the DMV, and that they were a friend of a guy she used to work with three jobs ago. I guarantee if she ran for public office, she would win easily with little campaigning. Who needs 6 degrees of Kevin Bacon? I bet I can get it down to 3 degrees of Julie Hendricks.
If you haven’t identified the mavens in your organization, I recommend you do so. Unleash them, for they will become your best evangelists.